Data protection

The topic data protection is very important to us

Privacy policy

Scope

This privacy policy clarifies users about the nature, scope and purpose of the collection and use of personal data by the responsible provider

Demke Electronic GmbH
Tonhallestrasse 37
9500 Wil
Switzerland

privacy@demke-electronic.com

Access data / server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. Access data includes:

  • name of the retrieved website
  • date and time of retrieval
  • transferred amount of data
  • message about successful retrieval
  • browser type and -version, the operating system of the user
  • referrer URL (the URL referring to our website, e.g. Google search)
  • IP address and the requesting provider.

The provider uses the log data only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, the provider reserves the right to check the log data retrospectively if there is a justified suspicion of unlawful use on the basis of concrete evidence.

Handling of personal data

Personal information is information that helps a person to identify, i.e. information that can be traced back to a person. This includes the name, email address or phone number. Personal data is only collected, used and passed on by the provider if this is permitted by law or if the users consent to the data collection.

Protection of personal data

We have taken technical and organizational security measures to protect your personal data from loss, destruction, manipulation and unauthorized access. Our safety measures are continuously revised and optimized in line with technological developments.

If you use services of our website, your personal data will be transmitted to us. So that it does not fall into the wrong hands, we encrypt it with the SSL method (Secure Socket Layer). The SSL method is currently the most common and secure data transmission method on the Internet.

How does the SSL-method work?

The Secure Socket Layer (SSL) method protects data that a customer sends over the internet to a company's server. SSL provides triple protection:

  • your submissions are encrypted
  • it is ensured that the form is only returned to the server from which it was opened
  • it checks whether the data reaches its respective recipient completely and unchanged

SSL is always used when you see a small (usually green) lock on the bottom left of your browser's status bar.

Handling contact requests

When contacting us via our contact form, the details of the user are stored and then included in our ERP software for the purpose of processing the request as well as in the event that follow-up questions arise.

Handling newsletter data

If you would like to receive the newsletter offered on the website, we need an e-mail address from you, as well as information that allows us to verify that you are the owner of the specified e-mail address and that you agree to receive the newsletter, further data is not collected. We use this data exclusively for the delivery of the requested information and do not pass it on to third parties.

The granted consent to the storage of the data, the e-mail address and their use for sending the newsletter can be revoked at any time.

Newsletter – Software Provider

The newsletters will be sent by MailChimp, a mail-order service provider of Rocket Science Group, LLC, 675 Ponce De Leon Ave # 5000, Atlanta, GA 30308, USA. You can find the privacy policy of the shipping service provider here: https://mailchimp.com/legal/privacy/. The Rocket Science Group LLC d / b / a MailChimp, is certified under the Privacy Shield Agreement, providing a guarantee to comply with European data protection standards. (https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active)
The sending service provider may use the data of the recipients in pseudonymous form, i. without assignment to a user, to optimize or improve their own services, e.g. for the technical optimization of shipping and the presentation of newsletters or for statistical purposes. However, the shipping service provider does not use the data of our newsletter recipients to address them themselves or to pass the data on to third parties.

Newsletter – Performance Measurement

The newsletters contain a so-called "web-beacon", this means a pixel-sized file that is retrieved from the server when opening the newsletter from our server, or if we use a sending service provider. This page view will initially collect technical information, such as information about the browser and your system, as well as your IP address and time of retrieval.

This information is used for technical improvement of the service, based on the technical data or the target groups and their reading behavior, on the basis of the call locations (which can be determined with the help of the IP address) or the access times. Statistical surveys also include determining if the newsletters will be opened, when they will be opened and which links will be clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our goal nor, if used, that of the shipping service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them, or to send different content according to the interests of our users.

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